Frequently asked questions
Is RenoRelay free?
Yes — the Home plan is free for one property and includes projects, tasks, materials, budgets, private photos and 10 AI photo assessments a month. Home+ ($10/month or $90/year) adds advanced planning, exports and up to 25 properties.
Who can see my photos and address?
Only you. Photos are stored privately and contractors never see your address or contact details unless you post a job and approve them.
How accurate are AI assessments?
They're a starting point, not an inspection. Cost ranges are rough estimates, and anything hazardous is flagged for a licensed professional.
Where does RenoRelay operate?
We're piloting in seven service areas across Greater St. Louis: St. Louis City, plus St. Louis, St. Charles, Jefferson, Franklin, Lincoln and Warren counties.
How are contractors verified?
Our team reviews each business before it can see or respond to homeowner jobs. Verification confirms the business, not the quality of any particular job — check reviews and ask about licensing and insurance for your project.
Does a Pro subscription guarantee jobs?
No. A subscription gives access to matching job requests. Homeowners choose who to approve, and lead fees (when paid lead purchasing opens) are separate.
Can I cancel?
Any time from Account settings. You keep access until the end of the period you've paid for.
How do I contact you?
Use the contact form on our St. Louis page and we'll reply by email.
Still have a question? Send us a message.
